A multi-site specialty practice in ophthalmology realized that a piecemeal compliance approach that varied across locations was wasting administrative budget, keeping the compliance team in catch-up mode, and failing to identify problems in quality which were threatening patient care. They implemented a refreshed and professionally publicized awareness and reporting function with a live answer hotline and specialized online forms. The compliance committee and coordinators at each site were empowered with tools and visibility on a centralized case management platform (MyCM) that allowed people to get input and share best practices across geography. In addition to a fully automated exclusion and license monitoring program, the compliance team is now wasting less time on triage and staying on top of issues. Excitingly, the team is now able to move the needle with key initiatives like employee Exit Interviews and Crisis Planning. In the end, the decision to take action and revamp their approach took longer than the implementation to fix it!
Comply with HHS, HIPAA, BAA, OIG, and all the other acronyms
- Professionally manage key elements of a compliance program as mandated by HHS
- Industry-leading solutions and protection for HIPAA, downstream entities / BAA, OIG exclusions, and more
- Dynamic and scalable software for centralized and distributed compliance teams – whether you’re managing a single location or thousands
- Expert advice, deep experience, and tailored solutions to manage Conflicts of Interest, monitor Fraud Waste & Abuse, import and track patient incidents, and more
Diagnose and treat all symptoms of risk in your culture
Start with a foundation of Issue Intake & Case Management to accept and compile reports of risks and compliance issues across hotline, online, in-office, and even text messaging.
Integrate OIG sanction screening, state and specialty exclusion checking, SSN Death Master Checks and ongoing licensure monitoring to fulfill your screening obligations and protect yourself from reimbursement clawbacks. Then look for new frontiers of compliance excellence with Awareness Campaigns to build engagement with your employees, Nurse and Patient Lines to identify problems that can cripple your care effectiveness and threaten the health of your patients. Finally, look to ComplianceLine for employee training and Specialty Solutions for Exit Interviews with employees, Inclusivity initiatives, and CrisisLine Response coverage.
The world of Healthcare is as complex as it is important. Caring people with the training and support necessary still must fight everyday against illness, tight budgets, and regulatory requirements. A strong compliance program doesn’t simply aim to prevent regulatory enforcement and prepare a company for eventual audits or lawsuits. It protects reimbursement, identifies key patient and employee challenges, and ultimately supports the quality care that everyone is working toward. ComplianceLine’s signs suite of compliance services built with care and compliance in mind enable you to make an impact with powerful insights and efficient tools so you can get the right work done, see where are your challenges are, and take great care of your employees and patients – all within your budget.
