Investigations Masterclass: The Human Element | ComplianceLine
Let’s delve into everyone’s favorite topic… investigations. A successful investigation requires a balancing act for compliance professionals. Besides collecting and…
2 Solutions to Avoid Difficult Compliance Investigations
Our team recently hosted Matt Kelly and 4 investigations experts to learn the ins and outs of investigations and best…
Who is Calling Your Hotline? Learn The Origin of Your Reports
Where Are Your Reports Originating? As compliance leaders, our main concern is to find out what’s going wrong at an…
Raise Your Substantiation Rates for Compliance Violations
Hotline Issue Validity: Raising Your Substantiation Rate The ability to substantiate your compliance cases says a lot about the way…
Takeaways from ComplianceLine’s 2020 Hotline Benchmark Report
We’ve discussed the importance of employee engagement, systematic follow-up, hotline channel usage, issue severity, and organizational culture as a whole.…
Maximize Compliance Spend Through Heightened Awareness
As compliance professionals, it’s not our job to simply check boxes and expect results. Long-term success is achieved by creating…
Solving Business Quality Issues at Your Organization
Solving Business Quality Issues at Your Organization This is the metric within the benchmark that has the most noise. Business…
Reduce The Need for Follow-Ups from your Compliance Hotline
Original vs. Follow Up Issues What percentage of issues that come through your case management system are brand-new, original issues?…
Measuring The Severity of Your Hotline Calls
Understanding the Severity of Your Hotline Calls No two hotline calls are the same. The key to measuring the effectiveness…